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Terms of Service

Last updated: April 20, 2026

1. Agreement to Terms

By accessing or using energyforge.app (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

2. Description of Service

EnergyForge is an AI-powered personal energy diagnostic platform. Based on your answers to a 9-question questionnaire, our AI (powered by Anthropic Claude) generates a personalized 30-day plan covering:

  • Sleep optimization
  • Supplement recommendations
  • Stress management
  • Nutrition guidance

3. ⚠️ Medical Disclaimer — IMPORTANT

EnergyForge is NOT a medical service. Our recommendations are for informational and educational purposes only and do not constitute medical advice, diagnosis, or treatment.

  • Always consult a qualified healthcare professional before making changes to your diet, supplements, sleep medications, or lifestyle.
  • Do not use our Service to diagnose or treat any medical condition.
  • If you are pregnant, nursing, have a medical condition, or take medications, consult your doctor before following any recommendations.
  • In case of medical emergency, call your local emergency services immediately.

We are not responsible for any harm, injury, or adverse effects resulting from following recommendations generated by our Service.

4. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you confirm that you meet this age requirement.

5. Pricing and Payments

Subscription plans:

  • Starter — Free (limited features)
  • PRO — €9.99 one-time payment
  • Coach — €24.99/month (recurring subscription)

Payment terms:

  • All payments are processed securely through Stripe
  • Prices are in Euros (€) and include applicable VAT
  • Subscriptions (Coach) auto-renew monthly until cancelled
  • You can cancel your subscription at any time through your account settings

6. Refund Policy

EU consumers have a 14-day right of withdrawal under EU Consumer Rights Directive, subject to the following:

  • You may request a refund within 14 days of purchase if you have not yet accessed your personalized plan.
  • Once you access and view your AI-generated plan, the right of withdrawal is waived (as per EU law Article 16(m) — digital content delivered immediately after purchase, with your explicit consent).
  • For Coach subscriptions, cancellation stops future charges but does not refund the current billing period.

To request a refund: email support@energyforge.app with your order details.

7. User Responsibilities

You agree to:

  • Provide accurate and truthful information in the questionnaire
  • Use the Service only for personal, non-commercial purposes
  • Not share, resell, or redistribute AI-generated plans
  • Not attempt to reverse-engineer or hack the Service
  • Not use the Service for any illegal purpose

8. Intellectual Property

All content on EnergyForge, including but not limited to the website design, logo, text, graphics, and AI-generated plans (in their formatted presentation), is the property of EnergyForge or its licensors and is protected by copyright and other intellectual property laws.

You receive a personal, non-transferable license to use your generated plan for your own personal use only.

9. AI-Generated Content Disclaimer

Plans generated by our Service are produced by AI (Anthropic Claude) based on your input. While we strive for accuracy:

  • AI recommendations may contain errors or outdated information
  • Individual results may vary significantly
  • No guarantee of specific health, energy, or wellness outcomes
  • You use AI-generated recommendations at your own risk

10. Prohibited Uses

You may not:

  • Use the Service if you are under 18
  • Impersonate others or provide false information
  • Use automated systems (bots, scrapers) to access the Service
  • Attempt to disrupt or overload the Service
  • Use the Service to harm yourself or others

11. Service Availability

We strive to keep the Service available 24/7, but we do not guarantee uninterrupted access. We may suspend or modify the Service for maintenance, updates, or other reasons without prior notice.

12. Limitation of Liability

To the fullest extent permitted by law:

  • EnergyForge is not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid us in the last 12 months
  • We are not liable for health outcomes or decisions made based on AI-generated recommendations

13. Termination

We may terminate or suspend your access to the Service at any time, without prior notice, for violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the European Union and the country of our establishment, without regard to conflict of law principles.

Any disputes will be resolved in the competent courts of our jurisdiction, or through EU's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Continued use of the Service constitutes acceptance of the updated Terms.

16. Contact

For any questions about these Terms: support@energyforge.app