1. Introduction
Welcome to EnergyForge (“we,” “our,” or “us”). We operate the website energyforge.app (the “Service”). This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Data Controller
The data controller responsible for your personal data is:
EnergyForge
Email: support@energyforge.app
Website: https://energyforge.app
3. Information We Collect
We collect the following types of personal data:
a) Information you provide directly:
- Answers to our 9-question energy diagnostic questionnaire (sleep patterns, lifestyle, nutrition, stress levels, etc.)
- Email address (if you register or subscribe)
- Payment information (processed securely via Stripe — we never store your card details)
- Name and billing information (for PRO and Coach plans)
b) Information collected automatically:
- IP address, browser type, device information
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
4. How We Use Your Data
We use your personal data to:
- Generate personalized 30-day energy plans using AI (Anthropic Claude API)
- Process payments via Stripe
- Send you your personalized plan and related communications
- Improve our Service and user experience
- Comply with legal obligations
- Prevent fraud and ensure security
5. Legal Basis for Processing (GDPR)
We process your data based on:
- Consent — when you submit the diagnostic questionnaire
- Contract performance — to deliver the service you purchased
- Legitimate interest — to improve our Service and prevent fraud
- Legal obligation — for accounting, tax, and legal compliance
6. AI Processing
Your questionnaire answers are processed by Anthropic's Claude AI to generate personalized recommendations. Anthropic processes this data according to their own privacy policy: https://www.anthropic.com/legal/privacy
We do not use your data to train AI models.
7. Data Sharing
We share your data only with:
- Stripe — for payment processing (https://stripe.com/privacy)
- Anthropic — for AI-generated recommendations
- Vercel — our hosting provider (https://vercel.com/legal/privacy-policy)
- Legal authorities — when required by law
We never sell your personal data.
8. Data Retention
We retain your data for as long as necessary to provide our Service and comply with legal obligations:
- Questionnaire responses and generated plans: up to 2 years
- Payment records: 7 years (required by EU tax law)
- Email communications: until you unsubscribe + 2 years
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing of your data
- Data portability — receive your data in a structured format
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at: support@energyforge.app
10. Cookies
We use essential cookies to operate the Service and analytics cookies to understand usage. You can control cookies through your browser settings.
11. Data Security
We implement industry-standard security measures to protect your data, including encryption (HTTPS), secure payment processing (Stripe), and limited access controls. However, no method of transmission over the Internet is 100% secure.
12. International Transfers
Your data may be transferred to and processed in countries outside the EU (e.g., United States, where Anthropic and Stripe operate). We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and data processing agreements.
13. Children's Privacy
Our Service is not intended for anyone under 18 years of age. We do not knowingly collect data from minors.
14. Changes to This Policy
We may update this Privacy Policy. The latest version will always be posted on this page with an updated date.
15. Contact Us
For any questions about this Privacy Policy, contact: support@energyforge.app